Exactly How Much Have Mis-sold Payment Protection Insurance (PPI) Compensation Payouts Cost The Banks?
December 31, 2011Payment Protection Insurance (PPI) has been mis-sold for a lot of reasons. This may be from consumers unknowingly charged by staff of some providers during the course of sale or not informing them that the policy was optional.
The resulting fallout has not only continued to damage the banks’ credibility in the eyes of customers, especially in the light of controversies over bankers’ bonuses amid the recent economic slump. That’s because the PPI scandal has also cost the banks plenty of cold, hard cash, with it being revealed at a hearing in January that the banks could be left some 4.5 million out of pocket simply as a result of implementing recent proposals put forward by the Financial Services Authority (FSA).
According to FSA guideline which was issued last December, banks should review all their PPI transactions and without delay get in touch with those who have been mis-sold of the policy to properly reimburse them. On the other hand, the British Bankers Association (BBA) immediately requested a High Court judicial to review the FSA guideline which also covers those policy holders that have not filed a complaint.
BBA representative, Lord Pannick QC informed the ruling judge Mr Justice Ouseley that it will cost the banks 3.2bn to handle all PPI complaints. Such amount were based on the 20% take up of contacted customers holding PPI policies since 2005.It is believed that PPI providers will pay an additional 1.3bn for new complaints filed within the coming five years.
Moreover, the BBA representative also imposed that there were an error in the implementation of the guidelines as it will constitute a big burden on the firms which is against the set conduct of business rules. Nevertheless, the High Court gave a verdict in favour of the consumers thus ordering the banks to pay the policy holders compensation totalling to a billion of pounds.
Barclays is among those who declared that they are following the High Court decision and designated 1bn in funds solely for the purpose of covering the claims and administration costs. Likewise, the new executive at Lloyds, Antonio Horta-Osario confirmed that it will no longer appeal the verdict and therefore increasing the amount they set aside to 3.2bn for PPI damages.
Additionally, Royal Bank of Scotland (RBS) confirmed that it will no longer file an appeal with the High Court and set aside 850m to cover the cost to recompense the PPI claimants. Accordingly, RBS has already released 100m to customers and has an additional existing provision of 100m for the purpose of PPI compensation. Meanwhile, the Co-op Bank also apportioned 90 million to redress the affected customers.
According to some analyst PPI seems to be the biggest mis-selling scandal in the UK and will likely reach 8bn to more than 10bn against the original estimate of FSA’s 4.2bn. This will clearly affect the bank industry tremendously.
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